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We accept domestic returns within 7 days of your order's delivery date. Please ensure the tag(s) are attached and the item(s) is in sellable condition.

Be sure to include this packing slip with your returned item(s).

*Please note customers are responsible for all return label costs unless there is an internal damage or error made by IEMBE.


  1. Contact our email at and provide details on which item you'll be returning with subject line "Return Item"

  2. Our team will inform you where to ship off item

  3. Drop off your package at any USPS location or schedule a pick-up via

  4. Once your package is received and surveyed by our warehouse team, your refund will be processed accordingly.

If you received a damaged item you must notify the Customer Service Team at within the 7 days of delivery, with photo verification to receive a replacement, store credit, or refund.

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